One profile. Every form filled from it.
Enter your particulars once. Whether it is a first application or a renewal, the forms are completed from them, the documents gathered beside them, and the finished pack handed back to you to print, sign in ink and submit yourself.
1.0Procedure — what you do, and what happens for you
4 stepsYou enter your particulars once, the app fills the SAPS forms from them, and you print the pack and hand it in yourself. Three passes to build it, and one more after it is lodged.
| 1.1 | Enter your particularsIdentity, address, competencies, licences held, memberships and referees — once, then reused by every application afterwards. |
| 1.2 | The forms fill themselvesFor a renewal: the 518(a), the 517(g) where a competency renews alongside the licence, and a renewal declaration. For a first application: the letter requesting prior notice of a refusal. The motivation itself is yours to write — the app gathers the pack around it. |
| 1.3 | Print, sign, hand inThe pack downloads as one file. SAPS wants wet ink, so the signing happens on paper — and the submitting happens at the counter, by you. See 5.0. |
| 1.4 | Check on it, once it is lodgedEnter the reference SAPS give you and the app asks their public status enquiry how the application is progressing, at most once a day, and shows you the answer with the date SAPS built it from. That is a question about an application already with them: nothing you entered is checked against SAPS records, and nothing is submitted for you. See 5.3. |
2.0Contents — what is in a renewal pack, and a first application
2 packsA renewal pack and a first-application pack carry different documents. Two paths, and they carry different papers: a first application is built around a motivation you write; a renewal is built around forms the app completes from your particulars.
2.1 · A first application
| No. | Document | Source |
|---|---|---|
| 01 | Your motivationWhy you need the firearm, in your own words — the questionnaire draws it out of you | You write |
| 02 | Request for prior notice (PAJA)Asks SAPS to tell you before refusing, so you can answer first — under the Promotion of Administrative Justice Act | Generated |
| 03 | SAPS 271Obtained and completed at the counter, in black pen. The app does not print one — the dealer's section is theirs to sign | At the counter |
| 04 | Certified copy of identity documentYour identity document or passport, certified by a commissioner of oaths | Supplied |
| 05 | Proof of residence, and employment confirmationA utility bill or lease in your name, and a letter from your employer. SAPS asks that proof of residence be no more than three months old | Supplied |
| 06 | Photographs of safeThe mounted safe, its fixings and the wall behind it. One photograph per angle | Supplied |
| 07 | Competency certificate, and training proficiencyThe competency for the section you are applying under, with the training certificate behind it | Supplied |
| 08 | Character referencesRequested by email, returned signed in ink | Supplied |
| 09 | Association endorsement and activity reportAnd proof of the hunt, where the application is a hunting one | Supplied |
2.2 · A renewal
A renewal must be lodged at least 90 days before the licence expires: section 24(1) of the Firearms Control Act. Handed in later, while the licence is still valid, SAPS's own circular (27/5/2/1 of 3 February 2016) permits it, with reasons given. The 518(a) asks when it was handed in, and the app answers that from your dates.
| No. | Document | Source |
|---|---|---|
| 01 | SAPS 518(a) renewal formOne form, however many firearms you are renewing | Generated |
| 02 | SAPS 517(g) competency renewal formOnly when the competency expires with the licence it covers | Generated |
| 03 | Renewal declarationCarries the firearm particulars the 518(a) has no room for | Generated |
| 04 | Request for prior notice (PAJA)Asks SAPS to tell you before refusing, so you can answer first — under the Promotion of Administrative Justice Act | Generated |
| 05 | Certified copy of identity documentYour identity document or passport, certified by a commissioner of oaths | Supplied |
| 06 | Proof of residenceA utility bill or lease in your name. A renewal is not held up for it, but it ships if you have uploaded one | Supplied |
| 07 | Photographs of safeThe mounted safe, its fixings and the wall behind it. One photograph per angle | Supplied |
| 08 | The licence being renewed, and your competency certificateA competency carries no expiry on its face, so the app works one out from the licences it covers | Supplied |
| 09 | Association and dedicated-status certificatesMembership, and dedicated hunter or dedicated sports person status where the section calls for it. A section 16 renewal turns on continued compliance | Supplied |
Neither list is fixed. A permanent resident, a married applicant, a hunting application and a licence that has already lapsed each ask for something different — the pack is built to what your answers require. A lapsed licence in particular is not a renewal at all: it is a fresh application, and the app says so before you download — then asks you to confirm you know the renewal may not be lodged, and records that you did.
3.0Custody — where your documents are encrypted
3 clausesYour documents and answers are encrypted in your own browser before they are sent, under a key derived from your password, and the server stores only ciphertext it cannot read.
- 3.1Encrypted hereDocuments and answers are encrypted in your browser, under a key derived from your password and held only on your own device.
- 3.2Unreadable thereThe server stores ciphertext, with two exceptions it is told about. Unless you turn reminders off, it keeps the bare dates your renewals fall due, so it can email you before one passes — dates, and whether each is a licence or a competency, never what the licence is or whose. And it keeps the day your account was last opened, which is what stops the retention clock in 6.6 from deleting somebody who is still using the service. Both are dates and nothing else.
- 3.3Both waysLose your password and your recovery key together and the data cannot be recovered by anyone, this operator included.
4.0Referees — for someone asked to sign a reference
1 noteYou will have had an email with a letter attached. Print it, sign it in ink and return it to the applicant. You do not need an account, and nothing is held about you beyond what the applicant entered.
Privacy notice5.0Limits — what this is not
4 clauses- 5.1Nothing is submitted to SAPS on your behalf. The pack is handed in by you.
- 5.2No legal advice is given. This is not a law firm and nobody operating it acts as a legal practitioner.
- 5.3Nothing you enter is checked against SAPS records. The app asks SAPS one thing only — the status of an application you have already lodged — and whether that application succeeds is theirs to decide.
- 5.4Not affiliated with, endorsed by, or acting for the South African Police Service.
6.0Privacy notice — POPIA section 18, in full
9 clausesProtection of Personal Information Act 4 of 2013 · section 18
Version 1.2 · Last updated 2026-08-23
What this website collects, whose information it is, why it is held, who receives it, and what you can do about it.
When this changes. Amendments are published here, and the version and date above move with them — so the notice you are reading can always be told apart from the one you read before. No period of advance notice is promised: what is promised is that a changed notice says it has changed, on the day it does.
6.1 · Who is responsible
PewPew Renew is operated by an individual, not a company. Questions about this notice, or a request to access, correct or object to the processing described here, go to privacy@pewpewrenew.com.
This notice does not yet name that individual. Section 18(1)(b) asks for the responsible party's name and address, and an email address is neither. Ask at the address above and you will be given both; they will be printed here.
6.2 · Whose information this covers
This notice covers the applicant, the applicant's spouse where they are married, and the applicant's referees. Three people, and only one of them is the user.
| No. | Person | Source |
|---|---|---|
| 01 | The applicantName, identity or passport number, gender, whether the applicant is married, contact details, addresses, employer and occupation, firearm and licence particulars, competency and dedicated-status details, association memberships, and the documents uploaded to support an application. The security arrangements at the address where the firearm is kept: fencing, outdoor lighting, access control, armed response, burglar proofing, security gates, the alarm, and the safe — its type, whether it is bolted down, and whether SAPS has inspected it. Two declarations SAPS requires: any criminal record or pending case, and any charge of negligent use or safekeeping. And where a renewal is handed in late, why a renewal was handed in late, in the applicant's own words — a box that takes whatever the applicant chooses to write, which is why this notice describes it rather than listing it. | Themselves |
| 02 | The applicant's spouseName, identity or passport number, and contact details, where the applicant is married. A certified copy of their identity document, if uploaded. | The applicant |
| 03 | The applicant's refereesName, contact details, and their stated relationship to the applicant. A signed reference letter, if uploaded. | The applicant |
Spouse and referee details are supplied by the applicant, not collected from the person concerned. That is the source disclosure section 18(1)(a) requires where information is not collected from the data subject directly.
This notice takes no position on anyone's age. Nobody this notice describes — you, a spouse, or a referee you name — is asked for an age, and none of this website's checks depend on one. If you want to know why, ask at the address in 6.1.
6.3 · Why it is collected
To assemble the forms and supporting documents that a firearm licence application or renewal to the South African Police Service requires, and nothing else. It is not used for marketing, is not sold, and is not shared with anyone for any other purpose.
That covers the information in 6.2. This website also measures its own public page — how many people open it, how quickly it loads, whether it fails — which is not information about an applicant and is described separately in 6.10.
One further use, added on 12 August 2026: unless the applicant turns reminders off, the dates their renewals fall due are used to email them before a deadline passes. What that costs in confidentiality is set out in 6.7, and it is still used for nothing else.
6.4 · Whether you have to supply it
Supplying it is voluntary — nothing here is compelled, and you may stop at any point. The consequence is that the forms needing an item cannot be completed, and where the item is one your own answers make necessary, the pack is held back until you supply it. Nothing is hidden from you when that happens: the download button says which item it is still waiting for. What you have entered stays saved and encrypted, and the pack becomes available the moment the missing item is added.
Two of those answers are a special case, and the law says so. Whether you have a criminal record or a pending case, and whether you have been charged with negligent use or safekeeping, is special personal information under section 26 — which prohibits processing it unless section 27 allows it. What allows it here is your consent under section 27(1)(a), given by answering: SAPS requires the declaration, the choice to answer is yours, and the document states your position only on the answer you give. It is used for that document and nothing else. Like everything else in 6.2 it is encrypted in your browser under a key derived from your password, so it can be read by you and not by us — and it stays there with the rest of your application rather than being discarded once the declaration is made.
6.5 · Who receives it
6.5.1 · The police
SAPS receives the completed pack — handed over by the applicant, not by this service. Nothing is submitted to SAPS on anyone's behalf.
One thing does go to SAPS from here rather than from the applicant. Where an application has been lodged and its reference entered, the service asks the SAPS public status enquiry how that application is progressing, at most once a day, sending the reference and the firearm's serial number to do it. Both are particulars SAPS already holds. The enquiry leaves from the server, so SAPS sees this website rather than the applicant's own address, and nothing about it is kept here: the answer goes back to the browser and is stored encrypted with everything else.
6.5.2 · Nobody else, and where it is held
Two kinds of email leave this service, both through Amazon Simple Email Service, and nobody beyond their addressees receives anything. A reference letter goes to the referee, where the applicant asks for it. And unless the applicant turns reminders off, a renewal reminder goes to the applicant's own address before a deadline passes — it names no licence, firearm or status, because the server cannot read one.
Everything the service stores sits on Amazon Web Services infrastructure in the Africa (Cape Town) region, and none of it is stored outside South Africa. Three things cross the border in transit, and are named here rather than left to be found out. A reference letter emailed to a referee is delivered to whatever mail provider that referee uses, which for a gmail.com or outlook.com address means a copy held outside the country. A renewal reminder is delivered the same way, to the applicant's own provider, with the same consequence — one more reason it carries nothing but the fact that something is due. And traffic between a browser and this website reaches it through a content delivery network, whose nearest point of presence is in South Africa for a visitor here and abroad for one who is not — every leg of that connection is encrypted, and the documents and answers inside it were encrypted in the browser before they left it, as 6.7 describes.
6.6 · How long it is kept
A firearm licence runs a fixed term, so “as long as necessary” has an actual shape here rather than being a phrase. The information in a locker is kept until ninety days after the later of two dates: the day the last licence recorded in it runs out, and three years after the account was last opened. While an application is lodged and awaiting a decision, the clock does not run at all — a decision that takes eighteen months must not cost an applicant the papers they are waiting on.
Three emails go out before anything is deleted: on the day that period is reached, thirty days later, and thirty days after that. Signing in stops it. Nothing is deleted while an account is in use, and returning at any point during those ninety days is all it takes.
When the date does arrive the encryption key described in 6.7 is destroyed first, which makes everything stored under it permanently unreadable — by anyone, this operator included — and the documents, the answers and the account itself are then removed. It cannot be undone, and there is no copy kept back. What survives is a monthly count of how many accounts were deleted, which carries no identifier of any kind and cannot be connected to a person; the consequence is deliberate and worth stating plainly, which is that someone returning afterwards cannot be told what became of their own account, because nothing was kept that could answer.
To make that possible the service stores one date against each account outside the encryption: the day it was last opened. It is a date and nothing else, it is declared in 3.2 with everything else the server can read, and it exists because the alternative is deleting people who are still using the service.
6.7 · How it is protected
Documents and answers are encrypted in the browser before they are sent, under a key derived from the applicant's password and held only on their own device. The server stores ciphertext and cannot read it. That means the operator cannot read an applicant's documents either — and it also means that if the applicant loses both their password and their recovery key, the data cannot be recovered by anyone.
One thing is deliberately not encrypted. Unless the applicant turns reminders off, the browser stores the bare dates their renewals fall due where the server can read them, so a reminder can be emailed before a deadline passes: a date, and whether it concerns a licence or a competency. Never a licence number, a firearm, a name or a status — those stay sealed with everything else, which is why the reminder email itself can say no more than that something is due. Turning reminders off, under My Renewals, deletes those stored dates at once, and the calendar export remains for anyone who would rather their own calendar did the reminding.
Signing in puts three things in the browser, and none of them is a cookie. The two tokens that prove who the applicant is sit in session storage and go when the tab does. The key itself sits in the browser's own database, as a handle no script can copy out of it, tied to the tab that made it and deleted on the next visit — the first moment there is anything running to delete it. The third is the applicant's choice: ticking trust this device for 30 days keeps the token that renews a session, sealed under that same password-derived key, so what is stored is inert to anyone who does not know the password. Signing out deletes it and ends every session at the server, though a token already issued stays accepted until it expires, which is up to eight hours.
If it is ever compromised. Where there are reasonable grounds to believe an unauthorised person has got at your information, section 22 requires that the Information Regulator and you are both told. You will be told as soon as is reasonably possible after the discovery. No deadline is quoted here because the Act sets none, and the only delay it permits is one the police or the Regulator ask for while the scope is established. What you are told will be enough to act on: what happened, what it may mean for you, what has been done about it, what we suggest you do, and who was responsible if that is ever known.
What such a compromise would expose here is unusual, and it is better said now than during one. Not your documents or your answers: those are encrypted before they leave the browser, under a key this service never holds, so they are unreadable to whoever took them and to us. What would be legible is the shape around them — the address you sign in with, which slots you have filled rather than what is in them, how many applications you have, and the renewal dates described above as the one thing deliberately kept in the clear. That is the whole of it, and it is said this precisely so that nothing here reads as a promise that a compromise would be harmless.
6.8 · Your rights
- 6.7.1Access and correctionAn applicant can see and change everything held about them once signed in. A spouse or referee can ask, at the address in 6.1, what the applicant has entered about them and have it corrected — though because the data is encrypted to the applicant's key, the operator will have to route that request through the applicant rather than answer it directly.
- 6.7.2ObjectionA spouse or referee may object to their details being held. The consequence, under section 11(4), is that the application those details support may not be able to proceed — a firearm licence application requires a spouse's particulars where the applicant is married, and requires referees.
- 6.7.3DeletionAn applicant can delete their account and all of its data from this website at any time, which removes the spouse and referee details with it.
- 6.7.4ComplaintsA complaint may be made to the Information Regulator (South Africa), inforegulator.org.za.
6.9 · What this service is not
- PewPew Renew assembles forms from what the applicant enters. It does not give legal advice, is not a law firm, and no one operating it acts as a legal practitioner. Nothing the applicant enters is checked against SAPS records, and whether an application succeeds is SAPS's decision alone. The single enquiry it makes of SAPS is the public firearm status enquiry, asked only about an application the applicant has already lodged, and only with the reference number they supply.
6.10 · How this website measures itself
Both surfaces report how they performed to Amazon CloudWatch RUM: the page opened, how long it took to render, any error the browser raised, and — once you are signed in — which sections you opened and which steps of an application you reached. It is how a site with no other analytics finds out whether it is reaching anyone, whether it is broken for them, and where an application stalls.
| No. | What is true of it | Where |
|---|---|---|
| 01 | Both surfacesThe Locker was not measured at all until 2026-08-10, and now is, because where an applicant gets stuck was the one thing this could not see. What it records there is the shape of a visit — which sections you opened, which steps you reached, how long each took — and never what you typed into them. | Public page and Locker |
| 02 | No cookies, and no accountTwo things are kept in your browser and neither is a cookie: an anonymous identity for this device, and the short-lived credential it fetches, which can do one thing only — post these measurements to this website's own monitor. Neither is sent with the record. The record itself carries an all-zero user number and a session number made fresh on every load, so every visit is its own: no account, no identifier of yours, and nothing in it that would join one visit to another. | Your browser |
| 03 | What the browser tells any websiteThe address of the page, where you arrived from, your browser and device type, and an approximate location from your network address. No name, no contact details, and nothing from 6.2. | Collected |
| 04 | What is deliberately left outYour documents and answers never reach it. Neither do the web addresses this website calls, which carry the names you gave your own records — those are reported as a pattern, /api/motivations/:name, never the filled-in one. Neither do the temporary links your documents are fetched on, which carry signed credentials. Each of those is switched off in the code rather than filtered afterwards. | Excluded |
| 05 | Africa (Cape Town)Held in the same region as everything else in 6.5.2, by the same operator. Neither of the border crossings named there applies to either surface: the browser reports straight to the af-south-1 endpoint rather than through the content delivery network. It is not sold or shared. | af-south-1 |
To object, or to ask that it stop, write to privacy@pewpewrenew.com. You can also stop it at your end without asking anyone: this page reads both Global Privacy Control and the older "do not track", and does not start measuring if either one is set. Browsers have been retiring the "do not track" switch in favour of Global Privacy Control, so that is the one to look for if yours no longer offers it. The page works exactly the same either way.
7.0Questions — the ones you arrive with
9 questionsThese are the questions you arrive with. Every answer here restates something the page states in full above, and links to it.
- 7.1When must I renew my firearm licence?At least 90 days before the licence expires: section 24(1) of the Firearms Control Act. Handed in later, while the licence is still valid, SAPS's own circular (27/5/2/1 of 3 February 2016) permits it, with reasons given. See 2.2.
- 7.2What happens if my licence has already expired?It stops being a renewal. A lapsed licence is a fresh application, and the app says so before you download the pack, then asks you to confirm you know the renewal may not be lodged, and records that you did. See 2.2.
- 7.3What goes into a renewal pack?Four documents are generated for you: the SAPS 518(a), the SAPS 517(g) where the competency renews alongside the licence, a renewal declaration, and a request for prior notice. You supply the rest: a certified copy of your identity document, proof of residence, photographs of the safe, the licence being renewed together with your competency certificate, and association and dedicated-status certificates where the section calls for them. The list is not fixed; the pack is built to what your answers require. See 2.2.
- 7.4What goes into a first application?The motivation, which you write in your own words, and one document generated for you: the request for prior notice, which asks SAPS to tell you before refusing so you can answer first. The rest of the pack is built around those two — the SAPS 271 obtained at the counter, a certified copy of your identity document, proof of residence and employment, photographs of the safe, your competency and training certificates, character references, and association papers where the application needs them. See 2.1.
- 7.5Does this submit my application to SAPS?No. The pack downloads as one file for you to print, sign in ink and hand in yourself. See 5.1 and 1.3.
- 7.6Is this legal advice?No. No legal advice is given. This is not a law firm and nobody operating it acts as a legal practitioner. See 5.2.
- 7.7Can I check on an application I have already lodged?Yes. Enter the reference SAPS give you and the app asks their public status enquiry how it is progressing, at most once a day, and shows you the answer with the date SAPS built it from. Nothing you enter is checked against SAPS records, and whether the application succeeds is theirs to decide. See 1.4 and 5.3.
- 7.8Who can read the documents I upload?Nobody else. They are encrypted in your own browser under a key derived from your password, and the server stores ciphertext it cannot read. Two things are deliberately not encrypted. Unless you turn reminders off, it keeps the bare dates your renewals fall due — dates, and whether each is a licence or a competency, never what the licence is or whose. And it keeps the day your account was last opened. See 3.1 and 3.2.
- 7.9I have been asked to sign a reference. Do I need an account?No. You will have had an email with the letter attached: print it, sign it in ink and return it to the applicant. Nothing is held about you beyond what the applicant entered. See 4.0.